Ticketing and Venue Officer

Bundanon is an art museum embedded in a 1,000 hectare landscape, in the Shoalhaven region of NSW. The organisation’s mission is to operate the Bundanon properties as a centre for creative arts and education, to support the development of arts practice across all disciplines and to enable public access to the arts and to the landscape. Bundanon’s vision is to promote creativity and learning based in a unique cultural and natural landscape.

ABOUT THE ROLE
The Ticketing and Venue Officer will support and manage event ticketing, reporting, system support, and administrative functions at Bundanon. This role involves building and maintaining event listings on the ticketing platform, monitoring ticket transactions, and ensuring accurate data entry. The role will deliver regular KPI reports, prepare visitation data, support the site-wide event management system, and maintain consistent naming protocols. Additionally, cater to ticket requests and refunds, provide process documentation, maintain sector knowledge, and handle general administrative tasks. Overall, this role contributes to creating a seamless and enriching experience for all visitors to Bundanon.